Health Guarantee for Our African Grey Parrots

All African Grey parrots purchased come with a health guarantee. Within 4 days of bringing your new parrot home, you must take them to a licensed veterinarian for an examination. If the veterinarian determines, within this 4-day period, that your parrot is clinically ill or has died from an injury or illness likely contracted before the date of sale and delivery, you can contact us for assistance.

Health Assurance

Our African Grey parrots are guaranteed to be in good health and free of any signs of infection or contagious diseases at the time of adoption. We take pride in our relationship with you, which doesn’t end once you bring your parrot home. As a family of breeders, experienced African Grey counselors, and passionate owners, we strive to ensure that our parrots remain healthy. While we cannot promise that your parrot will never face health issues, we commit to doing our utmost to ensure your new family member is a healthy one.

Replacement Policy

While we recognize that no parrot can truly be replaced, we understand that the pain of loss can sometimes be eased by the presence of another feathered friend. In the unlikely event of your African Grey parrot’s death within one year of birth due to genetic issues or congenital disorders, we will replace your parrot with another of equivalent value at no cost to you. A licensed veterinarian must certify the cause of death.

What We Need From You

We love knowing that we have helped bring a healthy, happy African Grey parrot into your home. To help keep your parrot healthy, we ask for your cooperation: Please send us a copy of the veterinarian examination (medical record) within four business days of receiving your parrot. The examination must be performed by a licensed veterinarian. Your parrot will come with up-to-date, age-appropriate vaccinations, so do not vaccinate them within the first ten days of receiving them.

Exceptions to Our Guarantee

Please note that we cannot guarantee the temperament, conformation, size, weight, markings, or breeding ability of your African Grey parrot. Replacements will not be issued for breeds prone to specific health issues if they are overweight. Failure to provide timely vaccinations or regular veterinary care will void this guarantee. This guarantee does not cover costs related to spaying or neutering.

Health Evaluation Process

Before your parrot comes home, they undergo an extensive health check performed by our veterinarian. This health check includes completing a Veterinary Health Report, created to evaluate your parrot’s cardiovascular, skin, coat, eyes, mouth, respiratory, ears, 

We require that this report is completed close to your parrot’s arrival date to ensure timely and accurate health information. The report is then reviewed internally for any noted issues or concerns by our veterinarian. Additionally, you must have your African Grey parrot examined by a licensed veterinarian within four days of bringing your parrot home.